1. Order Processing Times
Order Fulfillment: Our goal is to process and fulfill orders as efficiently as possible. Orders are typically processed within 5 business days (excluding weekends and holidays) from the date of purchase.
2. Shipping Costs
a. Domestic Shipping: We offer free domestic shipping within the United Arab Emirates (UAE). Shipping fees (if any) will be displayed during the checkout process for your review before finalizing your purchase.
b. International Shipping: At this time, we do not offer international shipping outside of the UAE. We are committed to providing our services to our local customers and ensuring a smooth shipping experience within our domestic market.
3. Potential Service Interruptions
a. Service Interruptions: While we strive to provide a seamless shipping experience, there may be occasions beyond our control that lead to service interruptions. These interruptions may include but are not limited to, adverse weather conditions, public holidays, customs clearance delays, or unexpected disruptions in the courier's operations.
b. Communication: In the event of a service interruption that may affect the timely delivery of your order, we will make every effort to keep you informed. We will provide updates on the status of your shipment and, if necessary, offer alternative solutions to minimize any inconvenience caused.
c. Delays: Please note that while we make every effort to meet estimated delivery times, we cannot guarantee delivery on specific dates due to potential service interruptions. We recommend placing orders well in advance if you have time-sensitive requirements.
4. Contact Us
If you have any questions or concerns about our Shipping Policy or the status of your order, please do not hesitate to contact us at email@example.com Our customer support team is here to assist you and ensure that your shopping experience is as smooth as possible.